Configuring Device Settings

The section familiarizes you with the phone’s settings. Phones are delivered to customers configured with their default settings. Customers can customize these settings to suit specific personal or enterprise requirements.

To access device settings:
1. Press the MENU key on the phone.

2. View the settings under 'User'. Select a setting to open it. Use the table following as reference. [To view settings related to the network administrator, scroll down and open 'Device administration'].

Device Settings

Setting

Description

User

Display

Opens the ‘Display’ screen [Brightness level].

The phone's screen supports different brightness levels. Choose the level that suits your requirements.

Sleep

Screen saver

    Font size

Sound

Allows you to customize phone volume for a friendlier user experience.
Ring volume at n%

Date & time

Date and time are automatically retrieved from the deployed Network Time Protocol (NTP) server.

Use 24-hour format [Allows you to select the Time format]

Also supported is a simplified version of NTP called Simple Network Time Protocol (SNTP). Both can be used to synchronize device clocks. SNTP is typically used if full implementation of NTP is not required.

NTP

Preferred NTP server

Admins can use this parameter to manually define the NTP server, to comply with enterprise security requirements if those requirements preclude using DHCP Option 42. Manual configuration takes precedence over DHCP Option 42 and the time servers. Two ways to manually define the NTP server are available:

Admins can define it in the phone’s GUI.

Admins can alternatively use the newly added parameter 'date_time/ntp/server_address' in the phone’s .cfg configuration file.

See also under Signing In .

Wi-Fi

The phone can connect to an Access Point via Wi-Fi. See the phone's Quick Guide for detailed information on setting up Wi-Fi. See also Configuring Wi-Fi in this document for information about configuring the feature.

Accessibility

Allows making the screen reader-friendlier. See also Enabling Google Talkback.

Bluetooth

Hands free profile where the phone is able to connect to Bluetooth headset or speaker.

See the phone's Quick Guide for detailed information on setting up Bluetooth.

Power Saving

Allows users to contribute to power saving in the enterprise.

Enable power saving

Start time [The device consumes minimal energy before the user arrives at the office]

End time [The device consumes minimal energy after the user leaves the office]

Debugging

Enables users to reboot the device.

Log in as Administrator for more debugging settings to be available.

Security

Helps secure the enterprise telephony network against breaches.

Screen lock [The phone automatically locks after a configured period to secure it against unwanted use. If left unattended for 10 minutes (default), it automatically locks and is inaccessible to anyone who doesn't know its lock code.]

Make passwords available

Touch screen

Allows users to disable the phone’s touch screen.

Languages
& input

Allows users to customize inputting to suit personal requirements.

About

Provides users with device information.

To determine the device’s IP address, select the ‘Status’ option.

To get information about the version, select ‘Version info’.

To get information about the Android version, select ‘Android version’.

Device administration

Device administration

Allows the user to log in as Administrator, necessary for some of the debugging options. It is password protected. Default password: 1234 (or 1111 in early versions). After logging in as an Administrator, the user can log out | change password.

Select Login and then in the Login screen that opens, select the 'Enter password' field and use the virtual keyboard to enter the password (1234 or 1111). Note that the virtual keyboard pops up for all ‘Settings’ fields to allow inputting characters and / or numbers. Two virtual keyboard types can be displayed: Numeric or QWERTY.

The phone support a strong password check in order to log in as Administrator. The feature strengthens security. Note that the default password:
must be changed before accessing the device via SSH
can be changed per device from the phone screen (the user first enters the default password and is then prompted to modify it to a more complete password) or via bulk configuration of multiple devices using Microsoft's TAC or AudioCodes' Device Manager.
Criteria required for a strong password are provided. The password must:
be greater than or equal to 8 characters in length.
contain one or more uppercase characters.
contain one or more lowercase characters.
contain one or more numeric values.
contain one or more special characters.

The virtual keyboard is also displayed when the network administrator needs to enter an IP address to debug, or when they need to enter their PIN lock for the security tab.

After logging in, scroll down in the Settings screen to the section 'Device administration'.

Modify network

Enables the Admin user to determine network information and to modify network settings.

IP Address [Read Only]

IP Settings [DHCP or Static IP]

Network state [Read Only]

Enable PC port

Enable PC port mirror

Proxy

802.1x Settings

VLAN Settings. Allows you to configure the VLAN mode Manual, CDP only or LLDP only.

Note that LLDP switch information is retrieved (for location purposes) when parameter network/lan/lldp/enabled=1 (even when VLAN is retrieved from CDP or VLAN is disabled or VLAN is Manual). In versions prior to 1.19, if network VLAN mode ‘network/lan/vlan/mode’ was set to LLDP, the phone retrieved the VLAN and LLDP switch information (for location purposes) from LLDP.

Proxy

The phone can be configured with an HTTP Proxy server by an Admin user in two ways:

Manually. The Admin user can use this method to configure HTTP proxy server parameters through the Teams application:
a. Log in as Administrator and select Modify network.
b. Select the Proxy option and then configure the proxy host name and port:

Over DHCP with Option 252. It's recommended that the Admin user uses this method when provisioning multiple phones. Option 252 provides a DHCP client with a URL to use to configure its proxy settings:

The proxy setting is provided in a Proxy Auto-Configuration (PAC) file that contains a set of rules coded in JavaScript which allows a web browser to determine whether to send web traffic directly to the Internet or to be sent via a proxy server. PAC files control how the phone handles HTTP, HTTPS and FTP traffic.

Example of a basic PAC file:

function FindProxyForURL(url, host)

{

return "PROXY 10.13.2.40:3128";

}

If the enterprise features a proxy server that requires user authentication, the network administrator can use the PAC file and DHCP Option 252 to configure it. Alternatively, the administrator can configure it using the following parameters:

http_client/fwd_proxy/ip=0.0.0.0

http_client/fwd_proxy/password=

http_client/fwd_proxy/port=8080

http_client/fwd_proxy/username=

802.1x Settings

802.1x Authentication is the IEEE Standard for Port-based Network Access Control (PNAC). See https://1.ieee802.org/security/802-1x/ for more information.

To configure an 802.1X Authentication method:

1. From the ‘Modify Network’ screen (as an Admin), access the 802.1x Settings screen.

2. From the 'EAP method' drop-down, select the method: MD5 or TLS (for example).

In version 2.3, the option for non-validating a CA certificate was removed.

3. Enter this information:
Identity: User ID
Password
root certificate (not required for every method)
device certificate (not required for every method)
4. Select the Save softkey

The 802.1x settings are not only available via the phone screen, they're also supported in the device Configuration File, enabling network administrator's to perform pre-staging configuration for 802.1x. The 802.1x settings available in the Configuration File are:

Enable/Disable
EAP method
Identity
Password

VLAN Settings

Select the menu option VLAN Settings.

Select VLAN Discovery mode.

Cisco Discovery Protocol (CDP) is a Cisco proprietary Data Link Layer protocol
Link Layer Discovery Protocol (LLDP) is a standard, layer two discovery protocol

Select the mode you require and then select OK. If you select Manual configuration, this screen opens:

Select VLAN Interval.

The 'VLAN interval' refers to CDP/LLDP advertisements' periodic interval. Default: 30 seconds. You can increase or decrease the intervals between the CDP/LLDP packets that are sent, based on network traffic and topology.

Debugging

Allows the Admin user to perform debugging for troubleshooting purposes. Available after logging in as Admin.

Log settings

Remote Logging (see under Remote Logging (Syslog) for more information)

Diagnostic Data (see under Getting Diagnostics for more information)

Reset configuration  (see here for more information)

User data reset

Restart Teams app

Company portal login

Debug Recording (for Media/DSP debugging) (see under Remote Logging (Syslog) for more information)

Erase all data (factory reset) (the equivalent of restore to defaults; including logout and device reboot)

Screen Capture. By default, this setting is enabled. If it's disabled, the phone won't allow its screens to be captured.